Beyond Apps: Reinventing the Digital Insurance Experience

Is there a future for insurance document delivery beyond mobile apps? Discover how Aerogami is revolutionizing the industry's digital experience and what it means for insurers and policyholders alike.

In this episode of the Insurtech Leadership Podcast, host Joshua R. Hollander sits down with Bradley Adams, co-founder of Aerogami, to discuss the innovative approach to digitalizing insurance documents. Bradley, with his unique blend of partnership expertise and product development skills, offers valuable insights for industry leaders navigating the shift towards more user-friendly digital experiences.

 

Key Insights:

• Transforming insurance policy PDFs into engaging mobile experiences
• Striking a balance between digital convenience and data security
• Anticipating the evolving landscape of insurance document delivery
• Strategies for pivoting a startup and entering the insurtech space

Bradley shares Aerogami's journey from its origins in higher education to its current focus on insurance, offering a candid look at the challenges and opportunities in implementing digital solutions for complex insurance documents.

The episode also delves into practical applications across various insurance products, examining how Aerogami's solution is streamlining processes and improving the policyholder experience in an increasingly digital world.

 

In This Episode:

• [00:22] The startup ecosystem in Providence, Rhode Island
• [01:38] Aerogami's pivot from higher education to insurance
• [03:43] Entering the insurance industry with a digital solution
• [05:11] Initial product development and evolution
• [08:12] Engaging with insurance domain experts
• [13:35] Go-to-market strategy in the insurance sector
• [17:36] Future strategy and product development plans
• [18:44] Integrating AI into insurance policy experiences
• [20:02] The future of apps and technology in insurance
• [23:04] Navigating the complexities of the insurance industry
• [24:59] Balancing customer feedback with product development
• [27:17] Aerogami's fundraising strategy and growth plans

 

Notable Quotes

• [17:36]  "There are plenty of other products suffering from the same problem with insurance, and the good news for us is that many of these products are already connected to some type of insurance organization."-Bradley
• [20:25]  "Apps could be a dangerous business. You've seen the security leaks and other ways that data has been compromised through these experiences."-Bradley
• [26:29]  "If we try to go too hot too fast, we're just going to spend a lot of other people's money without really building anything that anyone's going to use."-Bradley

 

Our Guest

• Bradley W. Adams is the co-founder of Aerogami, a company transforming insurance policy PDFs into engaging mobile experiences. Formerly Director of Partnerships at KeynectUp, he excels in partnership and product development, user experience, and team management. A Bryant University alumnus, Bradley emphasizes turning innovative ideas into impactful solutions through collaboration and organization.

Resources and Links

Bradley Adams

• https://www.linkedin.com/in/bradleywadams/
• https://www.aerogami.co/

 

Josh Hollander

• https://www.linkedin.com/in/joshuarhollander/
• https://www.horton-usa.com/
• https://www.insurtechassociation.org/ 
• https://www.linkedin.com/showcase/insurtech-leadership-show/?viewAsMember=true