Customers are Used to an Amazon Experience (w/ Nick Gerhart, Chief Innovation Officer, Homesteaders Life)

Proud welcome to Nick Gerhart, Chief Innovation Officer at Homesteaders Life, former Iowa Insurance Commissioner, Board member and investor at several successful insurtechs including Carpedata and Sureify.

Top Trends & Predictions in today's episode:

1. 7 of the Top 10 carriers today will still be there in a decade. However there will be a strong series of acquisitions from the companies with a massive capital-base.

2. Access to capital, whether VC or insurers, is critical to improving insurance

3. Iowa's Global Insurance Accelerator is an example of bringing together all the tech themes and solutions that specifically solve problems insurers have identified

4. Becoming a subject matter expert and being inquisitive on how the insurance core business works is key for young people to try out their new ideas

5. Insurance may be 'different' but customers don't care - they still compare it to Amazon and expect the same seamless experience

6. Agents/brokers own the customer but insurers have a part of that relationship, it's the innovator's dilemma as to who owns the customer experience with a nuanced-hybrid approach to distribution

Follow Insurtech Leadership Podcast airing weekly hosted by Joshua R. Hollander. We give you up-close access and personal insights from the leaders of the fastest-growing #insurtechs and most innovative #insurance carriers and brokers.