Learning About the New Insurance Marketplace at an Incumbent (w/Dan Findley, The Andover Companies)

Dan Findley is Director of Strategy & Business Development at The Andover Companies, responsible for scaling a Business Development vertical. His key responsibilities of the role include marketing, digital agency experience, existing and emerging agency technology, external industry relationships and representation, market analysis and product innovation, and agency partners success.

Dan talks about the large cultural change mindset inside a large incumbent insurer, as employees shift over from 30-40 year veterans to new generations. His team focus on understanding the core competencies of insurance while also learning how to make it better.

The Andover is owned by its policyholders so puts the customer-first, which on a practical basis means modernizing core systems and user experience as well as the digital agency experience. Part of the team's mission is understanding the enduring value proposition but also embracing change and how to work with younger talent.

Dan talks about the speed at which insurers are moving versus brokers, and how professional development in the industry is taking shape. Dan has earned his Master of Science in Insurance Management from Boston University along with his CPCU and ARe designations.

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